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    Privacy Policy

    1. Overview:

    We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we at Northern Rivers Directory (“we,” “us,” “our”) collect, use, disclose, and safeguard your information when you visit our website northernrivers.net (the “Site”) or use our services (the “Services”).

    2. Information We Collect:

    (a) Information you provide, e.g., when you register an account, list a business, fill out contact forms, or subscribe to newsletters (name, email, business details, payment data).

    (b) Information collected automatically: e.g., your IP address, device identifiers, browser type, referring URL, pages visited, time spent, traffic patterns, and cookies.

    3.  Purpose of Collection:

    We collect and use information to:

      • Set up and provide your business listing and directory search functionality.
      • Communicate with you (service updates, marketing—if you consent).
      • Monitor, analyze, and improve site performance and user experience.
      • Protect against fraud and ensure site security.

    4.  Disclosure of Your Information:

    We may share your information with:

      • Trusted third parties (hosting providers, analytics services, and payment processors) who act on our behalf under confidentiality obligations.
      • Legal or regulatory bodies, when required by law or in response to valid legal requests.
      • Other users: for public business listings, you agree that certain business details may be publicly displayed in the directory (e.g., business name, address, contact details).

    We will not rent or sell your personal information to unrelated third parties for their independent use without your consent.

    5.  Cookies and Tracking Technologies:

    We use standard web technologies like cookies, local storage, device identifiers, and pixels for analytics, site functionality, and advertising. Most browsers allow you to control cookies via browser settings; note that disabling cookies may reduce functionality.

    6. Security

    We use appropriate security measures (encryption, secure servers, restricted access) to protect your data. However, due to inherent risks of internet transmission, we cannot guarantee the absolute security of your data.

    7. Retention

    We will retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

    8.  Your Rights

    Depending on your location, you may have rights such as accessing the personal information we hold about you, requesting correction, deletion, or restriction of processing, and withdrawing consent. To exercise these rights, please get in touch with us.

    9. Children:

    Our site is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that such data has been collected, we will take steps to delete it.

    10.  Changes to This Privacy Policy:

    We may update this policy from time to time by posting a new version on the site. The “Effective Date” at the top of the policy will indicate when it was last revised. Your continued use of the Site after changes means you accept the updated Policy.

    11. Contact Us:

    If you have questions or complaints about this policy or our privacy practices, please contact us at webmaster[at]northernrivers.net